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FAQsCreated: 17-10-12

We have tried to anticipate any questions you might have about the website and have created a list of what we believe will be the most frequently asked questions. If you have a question that has not been answered below then please do contact us and we will be happy to assist with your enquiry. 

Bureau General

How do I report someone missing?

How do I report a sighting of or information about a missing person?

Are there any other agencies that can help or support a family?

What can I do if I want to trace a friend/relative/natural parents? 

Case General

How is the Missing Persons Bureau informed of cases?

How quickly is a body entered on the website?

Can anyone enter details to the website? 

Will cases always remain on the site?

Who has access to the information on the site?

Who is responsible for the case information?

What happens to the bodies if they are not identified? 

Case Searches

How do I do a search?

How does the search on 'Age' work? 

Case Results

What cases are included?

What images will be shown?

If I find an image distressing what can I do?

If I can’t find someone on the website can I assume they are not dead? 

Reporting A Name

How do I contact the Missing Persons Bureau to report a possible name?

Is my information confidential?

When I report a possible name what happens next? 

What evidence/information will I need to provide to help confirm who a person is?

If I think the unidentified person is a relative will I need to provide a DNA sample?

Can I report a possible name to more than 1 case if I am not sure which case is a match?

How quickly will I be notified that my suggested name is a match or not?

Should I report a possible name to the local police force if it is an open missing enquiry? 

Press

Why is this site needed?

Has this been done before?

How will the website help families?

How will the website help the police?

How many unidentified people are found each year?

What do the statistics mean?

Questionnaire

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