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When they were last seen

Reporting a NameCreated: 12-11-12

How do I contact the Missing Persons Bureau to report a possible name?

The best way to contact the Bureau is by email at missingpersonsbureau@nca.x.gsi.gov.uk  giving as much information as possible about the person you think it is such as date of birth, description, when and where they were last seen and if they have been reported missing and in which force. Alternatively, you canuse the 'I know this person' reporting box which is shown next to each case. The Bureau will acknowledge your message within 5 working days via email.

Is my information confidential?

Any information provided to the Bureau as to the possible identity of the person has to be passed to the police/coroner for investigation, but your details will not be provided unless without that information the police/coroner cannot proceed with the investigation.

When I report a possible name what happens next?

The Bureau will review the available information to determine if the missing individual may be a match. Where this cannot be ruled out definitively by Bureau staff, details will be passed to the police force investigating the case to investigate further.

What information will I need to provide to help confirm who a person is?

It would be helpful to have as much information as you have available such as the person's name, date of birth, when and where they were last seen, any distinguishing features such as scars or tattoos, their physical description when last seen, their lifestyle, places they liked to go to, would they have travelled abroad and any medical history such as operations or broken bones. A photograph would also be useful.

If I think the unidentified person is a relative will I need to provide a DNA sample?

This will depend on the case, you may be asked to provide a DNA sample. Further information about this process can be found in our guide 'DNA information for families'.

I am concerned about someone, but am not sure which, if any, of the cases are a match. What should I do? 

Please contact the Bureau at missingpersonsbureau@nca.x.gsi.gov.uk providing as much detail as possible about the individual. If you have identified a number of cases you feel may be possible matches, please include the case references and we will review all of the suggested cases to see if any may be a match. You can also find out more about trying to trace individuals you may have lost contact with in our factsheet 'Lost contact'.

How quickly will I be notified that my suggested name is a match or not?

The Bureau will acknowledge your email giving us the name/s within 5 working days. It will take longer to confirm whether the name is a match and no time limit can be given. It depends on what information is available, whether forensics have been obtained or are able to be obtained. The force will have operational commitments, other priorities and budget constraints which may have an impact on their capacity to review the case quickly.

Should I report a possible name to the local police force if it is an open missing enquiry?

If you believe you have a possible name for an unidentified person seen on the website then we ask that you inform the Bureau at missingpersonsbureau@nca.x.gsi.gov.uk who will contact the investigating police force for you.


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